Culture
Blueprint
THE CULTURE BLUEPRINT & ROBERT RICHMAN
BY
VISUAL BOOK REVIEW BY SACHA CHUA (experivis.com, sachachua.com). April 8, 2013
CULTURE ARCHITECTURE
art
What is
Culture?
Patterns
symbols
Shared intentions}
Too Culture is a FEELING
Management Target
uses military
metaphors
Recruit
Strategy
Execute
FEAR
We
need
LAY THE
FOUNDATION
boundaries
Mission
Statement
1
What game are
you playing?
What business
are you in?
What business do
you need to be in?
VISION
Values
simple 2-5 years
['
decisions
experiences
Organization
new
optimized
metaphors
7 PRINCIPLES OF CULTURE
Co-created People value
that to which
culture they contribute.
Share what you want to keep.
-o:
洞、
00009
integrity appreciation giving
3 Culture feeds (0)
on culture
stories
good video
times
Culture is a game.
feedback
10
opt-in
clear
rules
clear
goal
⑤Culture is composed of systems.
elements
✓ - interconnections
⑥The culture currency
Stories they build
are
a shared
history
values
Purposes
deduced
from goats
behavior
Loose
Constraints
Valves actions
100/Drama!
personal glory!
IMPLEMENTATION
Teffect on
fleverage
experiments prototypes
See
p.138 for
meeting tips
Buyin alignment
Recognize people
8888
Snapping
fingers
stories
$50
coworker bonus
funny awards
Reflect
what was
Supposed to happen
thought
obstacle
High
integrity
goal
what
*
Beta test 4
results
A
Ask for whatyoustandard bold.promisedeliver onPromiseProblems rolling out values?Are you willing tofire someone whodoes not fit thevalues, regardlessof performance?DESIGN THE BLUEPRINT ÅYou cannotdesignculture.PreparationDO visionattract &repulseABOLDactionstep←cultureheroکستهneed in order totest without seriousdamage.adjust: scope, reach, duration,segment, value, cost, technologyscore1-0emotionallyrelevant888Course correct?happen actuallyon the contests meetingshistoryFrustration isblocked passionthe Parent Trap: "Do this!"→Fix: opt-in
→ skills, beliefs, consultation, safetyso entitled!->gratitudedelayremember there is oneKNOW HOW YOU SERVEStress is foramateurs201-on-1 meetingsare powerfulKnow whatyou need, andtake care ofyourself.222 triadsASSEMBLE YOUR TEAMEXTRA CREDITSafety: break throughobstaclesbe calm(p190: workshop)too.facetofaceSolve problems resolve(p 196)conflictsAdShare thefinancesmarketinternallytheCorporatenavigatorlooks out forthe interest of$ $⑤StoryCapturespotthedriver⑥does whateverReinventionpotential→•action\↓it takes tomake somethinghappenthe culture Cmastermindcrew &support networkmentorsgroupsimmerse yourselfin the world youwould like to aR & R create a8.& CultureInduct &initiateCrew888New manager?See p. 88 forcustomersthe wholeorganizationLove it?meeting suggestions.Serve & Engage & Share &deliverbelief.result☆THE CULTURE TOOLKIT TROUBLESHOOTINGtake callsDwithon ano personal regularofficesXXlose"thatguy"00000mmmmall handsnodresscodeServeon deck yourPeopleFix it.Get out.Don't medicate withCulture change.C, Fixown life!888groupjobdescriptionrulesvalues storiesepicbasisSustainobservescriptspay,benefitsopp. to excelshareto+feedbackKeepstorytools TSeeawards,Plol forlive-action netdynamicotherwise,recognitionpopcorn(energy,buzz)the bath008099099% policyfree softdrinksgood.morningThe secret to innovationinnovationSafetywishlistquestions fullpersonолоpromoterlearning score,$opt-inlearning tips you lose it!ritual's celebrationsyourWhy isn't this working?+You don'tYou'reDon'tstopYou actuallyknow how.scared.don't want to.benefits here!cultureblueprint..com
